This one-day programme explains how a simple blend of Psychology and Language makes a dramatic difference to phone calls or written messages.Apply for Package
Our two day courses are extremely successful. They combine theory and practice, giving delegates the chance to rework their own letters or phone calls, for an instant ‘before and after’ comparison.Apply for Package
For multi-skilled teams, a special three day programme builds on core Psycho-Linguistic strategies and their application to phone calls and written communication.Apply for Package
Platinum includes the Gold Package plus a structured Sustainability Initiative guaranteed to embed the learning.
Psychological assessment of employees at all levels is also available.